Warranty & Repair Support

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Need warranty support or repair service?

How do I contact COR2 & CO. Support Team?

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Send in your service request by following the steps below

and we’ll find you a solution.

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STEP 01

• Take a photo of your watch and COR2 & CO. warranty certificate. State the problems together with your contact number and email to hello@cor2.co.
   

** For Lazada / Shoppee warranty claim, please contact us in "Chats"

and provide us your order number.**

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STEP 02

• Our support team will get in touch with you. 

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If the initial troubleshooting is unable to resolve the problem, we will suggest a courier pick-up service to bring back the watch. The watch to be returned must be accompanied by COR2 & CO. warranty certificate. Any shipping or transportation charges incurred in the returning and collection of the watch are to be born by customer. Kindly be present during the pick-up, no representatives shall be entertained. A service request sheet will be issued to you.

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STEP 03

• Please allow 4 to 8 weeks of repair process, starting from the date of service request sheet issued. We will inform you once the watch is ready for collection.

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All watches sold by COR2 & CO., Terms & Conditions applies.